Immerse yourself in authentic hospitality with Sudamala Resorts & Bank Mandiri TravelGate.

Experience the Best of Sudamala Resorts

Inclusions

  • Get immediate 15% discount from Best Available Rate
  • Room includes breakfast
  • Minimum 3 nights stay get one-time return airport transfer and one-time choice of one-course Lunch or Dinner, food only per stay, for two, subject to participation by the resort. 
  • Experience day-to-day Resort Activities, subject to participation by the resort.
  • 10% off on Laundry, Spa, and F&B (excluding promotions, valid for non-alcoholic beverages).
  • 10% discount of Livin’poin with minimum transaction of IDR 300,000 and maximum redeem at IDR 500,000 valid for Mandiri Credit Card Holder. 
  • Seamless connectivity with complimentary Wi-Fi access in your room / suite and most public areas.
  • Daily turndown service, subject to participation by the resort.

Please note the following Terms and Conditions

  • Government tax and service charge are already included in the rate.
  • A payment is exclusively by Mandiri Credit Card only, emphasizing the commitment to the value and exclusivity of this offer. 
  • The rate is net for Bank Mandiri’s Customers and is non-commissionable.
  • This offer cannot be combined with other promotions or discounts. 
  • Rates are valid for single or double occupancy per room.
  • The maximum occupancy per bedroom is three people (with a third person requiring an extra bed according to the hotel policy).
  • The above price is valid for FIT (Free Independent Traveler) bookings only. Conference, Incentive, and Ad Hoc Group rates are available upon request.
  • Check-out time until 18.00 hours incurs a 50 percent charge from the nightly rate, and after 18.00 hours incurs a 100 percent charge from the nightly rate.
  • The management reserves the right to upgrade your booked room type with compliments, without prior notice, while maintaining the inclusions, benefits, value-added service, and other amenities as per the originally booked room category.
  • Rates are based on regular Check-In (3 pm) / Check-Out (12 pm). Early check-In and late check-out are subject to availability, and fees may apply. No check-outs are allowed on December 31st.

Confidentiality

  • Rates must not be disclosed to any third party for any reason or purpose.
  • Under no circumstances can rates be resold to an internet website, vendor, wholesaler, or distributor.
  • Rates cannot be displayed or sold in any form in the public domain, including on the wholesaler’s website or any other retailer’s website.

Cancellation and No-Show Policy

  • The room rate is payable in advance; therefore, any cancellation will be subject to the following terms: 
  • The cancellation policy shall align with the hotel’s online policy, contingent upon the duration of the stay or the prevailing season.

Force Majeure

Both parties are not held liable for failing to fulfil their duties in the event of unavoidable and extraordinary circumstances occurring at the hotel location, significantly affecting the hotel’s ability to serve its guests.

2024/09/Seraya-10.jpg
Reserve